myqrmenu.io

Refund & Cancellation Policy

Last updated: June 06, 2026

At myqrmenu.io (powered by Coding's Art), we strive to ensure our customers are fully satisfied with our digital SaaS platform. This Refund & Cancellation Policy outlines the rules and procedures regarding canceling subscriptions and obtaining refunds.

1. Free Plan & Seeding

We offer a permanent Free Plan (up to 5 menu items limit, with myqrmenu.io branding) so that you can evaluate the platform and menu interfaces before committing to any paid upgrades. We highly recommend using the Free Plan to test compatibility with your smartphone and printer setup before choosing a premium plan.

2. Subscription Cancellations

You can cancel your paid subscription plan (Basic, Standard, or Premium) at any time. To cancel:

  • Log in to your merchant dashboard on myqrmenu.io.
  • Navigate to the Subscribe tab.
  • Click the Cancel Subscription button and confirm.

Upon cancellation, your premium plan benefits (higher item limits, watermark removal, CSV exporting) will remain active until the end of your current recurring monthly or yearly billing period. At the end of the billing period, your subscription will not renew, and your account will automatically downgrade to the Free Plan.

3. Refund Policy

Since myqrmenu.io is a digital SaaS product and we offer a fully functional Free Plan, we follow a strict refund policy:

  • No Refunds: Except as specified in this policy, all payments made for monthly or yearly subscriptions are non-refundable. We do not provide prorated refunds or credits for partially used billing cycles.
  • Accidental Charges or Billing Errors: If you believe you have been charged incorrectly due to a technical glitch, duplicate transaction, or billing system error, please contact us at privacy@myqrmenu.io within 48 hours of the transaction. We will inspect the log record and, if a system error is verified, we will issue a full refund to your original payment method.
  • Chargebacks: Initiating an unauthorized chargeback or dispute will result in the immediate suspension of your merchant account and all associated public digital menus.

4. Processing Refunds

Approved refunds are processed automatically back to your original payment method within 5 to 7 working days, depending on your bank or card network speed.

5. Contact Billing

For all subscription cancellations, billing inquiries, or refund requests, please email us: